smart marketing – be in the right place for YOUR business

Marketing & Customer Experience Strategy

Leveraging our marketing and operational experience at Fortune 500s to small HVAC companies to churches, we will help you examine your target market, your competitive position, brand strength, messaging and customer journey and experience. This thorough review will help inform the right strategy for your business, so you know where you need to be, and where you don’t need to be. Let us help you market smart.


Your brand is so much more than a logo mark (but we can help you with that too). Your brand encompasses your look, your story, the promise you are making to your customers and how that is expressed across all channels. From start ups to legacy businesses, we can help you ensure your brand is fresh, relevant and engaging. Our team can help create a strategy and content that tells your unique story and keeps you present before your customers and target audiences. Let’s talk about your needs today.

Website, Digital Presence and Online Marketing

Earning attention and trust gives our businesses the opportunity to keep doing what we are passionate about. Your website and online channels are the doors to your business – they need to reflect your brand and work for you. Are your tools driving more business and brand affinity? We can create websites optimized with SEO, Set up Google profiles, ad accounts, keyword campaigns, social media profiles and advertising for your business and help drive business your way. Whether you are a brick and mortar business, or depend on customers contacting you for service, we can help. Let’s get started today.

What our clients are saying

It was a blessing to have met Sally, Owner and Operator of Bossy Lady Consulting. She was so humble, knowledgeable, and willing to help in any way she could. She has a gift and a passion for her business and truly looks out for the best of the company she is working with. Not only was Sally experienced with many years in the marketing industry she was results-driven at a price we could afford. 

Read full letter here.

― Alcorn Pump & Water Filtration

Boss Lady consulting is a rockstar! She has helped me advertise my dog grooming business with her marketing strategy which has helped me get my business name out there and I am now a thriving small business owner. Many thanks Sally!

― Peak Dog Grooming

What a rock star you are and everybody knows it. Thank you for your amazing tenacity, vision and ability to take all of that creativity and turn it into service to our company, customers and staff.

It’s a great privilege to work with you!

―Leader of Fortune 500 company

Having Sally on your team, with her extensive knowledge of customer service, marketing and social media, is invaluable. Her ability to listen, and turn your needs into attainable action items with tangible results is priceless for the busy and distracted business owner. Let her take over what she is great at, so that this important aspect of your business you won’t have to fret over, and she will do great things for you.
― Laughing Goat Flower Farm

Our world has changed, customers have changed. Business as usual won’t cut it. There is no returning to “normal”, we must define a different normal.

Need More Information?

We offer free consultations to listen and learn about your needs and see if we are the right fit to help you out. Connect today and we will schedule a consultation as soon as possible.

About Us

With 20+ years in marketing and customer experience for non-profits, Fortune 500 and small businesses, we have expertise to apply to your business.

Read our full bio here.


Request a free consultation today.

Santa Fe, New Mexico

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